14-Day Return Policy

At Motorhome Supplies Ltd, we want you to be completely satisfied with your purchase. If
for any reason you are not, you can request a refund of the item(s) within 14 days of
receiving your order, subject to the following conditions:

Eligibility for Returns:
1. Items must be returned within 14 days of the delivery date.
2. The item(s) must be in their original condition, and original packaging intact if we did
not install the product to your vehicle.
3. Certain items, such as items purchased as seconds, are not eligible for returns.

How to Return an Item:
1. Contact Us: Before returning an item, please contact our team at Motorhome
Supplies on 01924 654155 or 07881797679 to initiate the return process.
2. Prepare Your Return: Pack the item securely in its original packaging and include the
original receipt or proof of purchase.
3. Shipping the Return: You are responsible for covering the shipping costs to return
the item. We recommend using a trackable shipping service or purchasing shipping
insurance, as we cannot guarantee that we will receive your returned item.

Refund Process:
– Once your return is received and inspected, we will send you an email to notify you
of the approval or rejection of your refund.
– If approved, your refund will be processed, and a refund will issue issued within 10
business days.
Exchanges:
– If you need to exchange an item for the same product, please contact us Motorhome
Supplies on 01924 654155 or 07881797679. Exchanges are subject to product
availability.
Exceptions:
– If the item you received is defective or damaged, please contact us immediately, and
we will arrange for a replacement or full refund, including any return shipping costs.
Contact Information:
For any questions or concerns about our return policy, please contact us at:
Motorhome Supplies Ltd
Unit 13, Ultramax Business Park
Millfield Road
Horbury Junction
Wakefield
West Yorkshire
WF4 5FF
Office: 01924 654155
Mobile: 07881797679